Daniel Bedingfield turned to his Twitter followers (@DanielBedingfld) to become a consumer activist, angry with UK mobile phone provider O2. The 31-year-old singer writes:
I don’t think that I have ever come across a company as bad as @o2 Never been exposed to such VINDICTIVE customer service in my life.
Seriously. Bought unlocked iPhone 4 from @o2 and took it to the US. I Didn’t work.
So I can’t use my UNLOCKED iPhone 4 from @o2 because they can’t (or refuse) to unlock it unless I catch a plane back to the UK to do it.
The move resulted in a response from O2’s Twitter (@O2):
@DanielBedingfld Sorry to hear you had a problem – what’s gone wrong?
@DanielBedingfld Sorry to hear everything that’s happened – if you follow us we’ll DM you some info on what to do next